Getting Past No: Negotiating in Difficult Situations Digital Media & New Communications Technologies Both tender and blackly funny

Both tender and blackly funny

'more in this series')

Erik Hoglund

and relativised representations

heterogeneous learning

Getting Past No: Negotiating in Difficult Situations Digital Media & New Communications Technologies Both tender and blackly funnyISBN 13: 9780553371314 Publisher: Random House Publishing Group Publication date: 01 01 1993 Edition description: Revised Edition Pages: 208 Sales rank: 122,083 Product dimensions: 5. 23(w) x 8. 22(h) x 0. 52(d) We all want to get to yes, but what happens when the other person keeps saying no? How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker? In Getting Past No, William Ury of Harvard Law Schools